Privacy Policy | Apartments Pula

1. Who we are

Apartments Pula ("we", "us") is the data controller for this website. Contact: info@apartments-pula.eu.

2. Data we collect

Inquiry form data: apartment, dates, number of guests, name, email, phone (optional), message.
Technical data: basic server logs (IP address, device/browser info, time of request) for security and troubleshooting.

3. Why we use your data

To respond to your inquiry and confirm availability and pricing.
To communicate about your stay (questions, arrival time, instructions).
To prevent abuse and protect the website.

4. Legal basis (GDPR)

Steps prior to a contract (Art. 6(1)(b)): responding to your booking inquiry.
Legitimate interests (Art. 6(1)(f)): website security and preventing fraud/abuse.
Consent (Art. 6(1)(a)): only when you voluntarily contact us via optional channels.

5. Sharing

We do not sell your personal data. We may share it only with service providers necessary to operate our communication and hosting (e.g., email/hosting provider). If you use third-party links (e.g., WhatsApp), their privacy policies apply.

6. Retention

We keep inquiry messages as long as needed to respond and manage bookings, and for a reasonable period afterwards for record-keeping (typically up to 24 months), unless a longer period is required by law.

7. Your rights

You have the right to request access, correction, deletion, restriction, portability, or object to processing. You can also lodge a complaint with your local data protection authority.

8. Security

We use reasonable technical and organizational measures to protect your data, but no method of transmission over the internet is 100% secure.

9. Contact

For privacy questions, contact us at info@apartments-pula.eu.